As we deal in high perishable products, in case anything goes wrong, the customer can bring up a concern or complaint to the customer support team calling us at +91 9540505888 or writing to us at email@example.com. We will always try and resolve the concern as soon as possible. Our customer service staffs are trained to respond to concerns and can decide an appropriate course of action on the spot. Following are some of the situation where the order can be cancelled on the spot.
- If the order is cancelled by the customer 1 ( One ) day before the delivery date, the customer is entitled to get a full refund. Please make sure the communication is done through an email.
- If there is any complaint regarding the quality of the product being delivered, we will inquire about the same and if it is found to be true, the customer will get a full refund or the product will be replaced.
- For any complaint for the quality or service please write to us at firstname.lastname@example.org with your order number and delivery date.
- The Complaint should be raised within 48 hours of the delivery as the products are perishable in nature.